.nrd-shell,
.nrd-admin-box,
.nrd-admin-guide,
.nrd-pill,
.nrd-preloader {
    --nrd-ink: #071b46;
    --nrd-muted: #5f6d88;
    --nrd-line: #d9e5f5;
    --nrd-surface: #ffffff;
    --nrd-soft: #f5f9ff;
    --nrd-primary: #0877ed;
    --nrd-primary-dark: #084a9d;
    --nrd-gold: #f59a23;
    --nrd-creative: #0877ed;
    --nrd-device: #1c8bd9;
    --nrd-portal: #4169e1;
    --nrd-email: #0877ed;
    --nrd-general: #f28a18;
    --nrd-error: #b42318;
    --nrd-radius: 8px;
    color: var(--nrd-ink);
    font-family: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
}

.nrd-shell {
    isolation: isolate;
    max-width: 1280px;
    margin: 0 auto;
    padding: 34px 24px;
    position: relative;
}

.nrd-shell::before {
    background:
        radial-gradient(circle at 86% 4%, rgba(8, 119, 237, 0.16), transparent 26%),
        radial-gradient(circle at 4% 48%, rgba(8, 119, 237, 0.1), transparent 27%),
        radial-gradient(circle at 96% 70%, rgba(245, 154, 35, 0.13), transparent 22%),
        linear-gradient(180deg, #f7fbff 0%, #eef7ff 100%);
    content: "";
    inset: 0 calc(50% - 50vw);
    pointer-events: none;
    position: absolute;
    top: -34px;
    z-index: -1;
}

.nrd-preloader {
    align-items: center;
    background:
        radial-gradient(circle at 50% 38%, rgba(255, 255, 255, 0.98) 0%, rgba(245, 251, 255, 0.98) 42%, rgba(232, 245, 255, 0.98) 100%),
        linear-gradient(135deg, #f7fbff 0%, #edf8ff 100%);
    display: flex;
    inset: 0;
    justify-content: center;
    min-height: 100vh;
    overflow: hidden;
    padding: 44px 28px;
    position: fixed;
    text-align: center;
    transition: opacity 0.45s ease, visibility 0.45s ease;
    z-index: 100000;
}

.nrd-preloader.is-hiding {
    opacity: 0;
    pointer-events: none;
    visibility: hidden;
}

.nrd-preloader-active {
    overflow: hidden;
}

.nrd-preloader-main {
    align-items: center;
    display: flex;
    flex-direction: column;
    margin-bottom: 92px;
    max-width: 720px;
    position: relative;
    width: min(720px, 100%);
    z-index: 2;
}

.nrd-preloader-logo {
    filter: drop-shadow(0 12px 24px rgba(0, 72, 155, 0.12));
    height: auto;
    margin-bottom: 56px;
    max-width: min(420px, 82vw);
    object-fit: contain;
}

.nrd-preloader-kicker {
    color: #202b3d;
    font-size: clamp(30px, 4vw, 54px);
    line-height: 1;
    margin: 0 0 14px;
}

.nrd-preloader h2 {
    color: #0757b4;
    font-size: clamp(56px, 8vw, 112px);
    font-weight: 900;
    letter-spacing: 0;
    line-height: 0.92;
    margin: 0 0 30px;
    text-shadow: 0 10px 22px rgba(0, 92, 190, 0.14);
}

.nrd-preloader-copy {
    color: #172235;
    font-size: clamp(19px, 2.2vw, 30px);
    line-height: 1.3;
    margin: 0 auto 54px;
    max-width: 620px;
}

.nrd-preloader-bar {
    background: #dfeafa;
    border-radius: 999px;
    box-shadow: inset 0 1px 3px rgba(35, 61, 100, 0.12), 0 8px 20px rgba(0, 95, 190, 0.08);
    height: 22px;
    margin-bottom: 22px;
    overflow: hidden;
    padding: 3px;
    width: min(560px, 82vw);
}

.nrd-preloader-bar span {
    animation: nrd-preloader-progress 1.55s ease-in-out infinite;
    background: linear-gradient(90deg, #005ec7, #08a7ff);
    border-radius: inherit;
    display: block;
    height: 100%;
    width: 48%;
}

.nrd-preloader-loading {
    color: #0a72dc;
    font-size: 26px;
    margin: 0;
}

.nrd-preloader-features {
    bottom: 48px;
    display: grid;
    gap: 34px;
    grid-template-columns: repeat(4, minmax(150px, 1fr));
    left: 50%;
    max-width: 1120px;
    position: absolute;
    transform: translateX(-50%);
    width: min(1120px, calc(100% - 56px));
    z-index: 2;
}

.nrd-preloader-feature {
    align-items: center;
    color: #0b4695;
    display: grid;
    gap: 4px 14px;
    grid-template-columns: 58px minmax(0, 1fr);
    text-align: left;
}

.nrd-preloader-feature span {
    align-items: center;
    background: rgba(220, 237, 255, 0.86);
    border-radius: 50%;
    color: #0757b4;
    display: inline-flex;
    grid-row: span 2;
    height: 58px;
    justify-content: center;
    width: 58px;
}

.nrd-preloader-feature svg {
    fill: none;
    height: 32px;
    stroke: currentColor;
    stroke-linecap: round;
    stroke-linejoin: round;
    stroke-width: 1.8;
    width: 32px;
}

.nrd-preloader-feature strong {
    font-size: 16px;
    line-height: 1.15;
}

.nrd-preloader-feature small {
    color: #244f91;
    font-size: 15px;
    line-height: 1.35;
}

.nrd-preloader-wave {
    border: 1px solid rgba(19, 101, 196, 0.07);
    border-color: rgba(19, 101, 196, 0.07) transparent transparent transparent;
    border-radius: 50%;
    height: 720px;
    position: absolute;
    top: 39%;
    width: 720px;
    z-index: 1;
}

.nrd-preloader-wave::before,
.nrd-preloader-wave::after {
    border: 1px solid rgba(19, 101, 196, 0.07);
    border-color: rgba(19, 101, 196, 0.07) transparent transparent transparent;
    border-radius: 50%;
    content: "";
    inset: 28px;
    position: absolute;
}

.nrd-preloader-wave::after {
    inset: 56px;
}

.nrd-preloader-wave-left {
    left: -280px;
}

.nrd-preloader-wave-right {
    right: -280px;
}

.nrd-preloader-tiles {
    opacity: 0.55;
    position: absolute;
    z-index: 1;
}

.nrd-preloader-tiles::before {
    background-image:
        linear-gradient(45deg, rgba(20, 120, 225, 0.17) 0 40%, transparent 41% 100%);
    background-size: 52px 52px;
    content: "";
    display: block;
    height: 420px;
    mask-image: radial-gradient(circle, #000 0 56%, transparent 72%);
    transform: rotate(11deg);
    width: 270px;
}

.nrd-preloader-tiles-left {
    bottom: 66px;
    left: -48px;
}

.nrd-preloader-tiles-right {
    bottom: 66px;
    right: -48px;
}

.nrd-preloader-tiles-right::before {
    background-image:
        linear-gradient(45deg, rgba(255, 148, 30, 0.22) 0 40%, transparent 41% 100%);
    transform: rotate(-11deg);
}

@keyframes nrd-preloader-progress {
    0% {
        transform: translateX(-72%);
        width: 42%;
    }
    50% {
        transform: translateX(54%);
        width: 56%;
    }
    100% {
        transform: translateX(174%);
        width: 42%;
    }
}

@media (prefers-reduced-motion: reduce) {
    .nrd-preloader-bar span {
        animation: none;
        transform: none;
        width: 58%;
    }
}

.nrd-shell *,
.nrd-shell *::before,
.nrd-shell *::after {
    box-sizing: border-box;
}

.nrd-hero {
    background:
        radial-gradient(circle at 91% 50%, rgba(8, 119, 237, 0.14) 0 16%, transparent 17%),
        radial-gradient(circle at 86% 46%, rgba(245, 154, 35, 0.16) 0 2%, transparent 2.4%),
        radial-gradient(circle at 89% 56%, rgba(8, 119, 237, 0.11) 0 2.4%, transparent 2.8%),
        linear-gradient(135deg, #ffffff 0%, #fbfdff 68%, #edf6ff 100%);
    border: 1px solid var(--nrd-line);
    border-top: 6px solid var(--nrd-primary);
    border-radius: 12px;
    margin: 0 auto 30px;
    overflow: hidden;
    padding: 34px 36px;
    position: relative;
    box-shadow: 0 24px 60px rgba(8, 58, 122, 0.1);
}

.nrd-hero::after {
    background:
        linear-gradient(45deg, rgba(8, 119, 237, 0.13) 0 40%, transparent 41% 100%);
    background-size: 46px 46px;
    content: "";
    height: 260px;
    opacity: 0.42;
    position: absolute;
    right: -42px;
    top: -30px;
    transform: rotate(-12deg);
    width: 260px;
}

.nrd-hero-compact {
    margin-bottom: 18px;
}

.nrd-brand {
    display: flex;
    align-items: center;
    gap: 28px;
    position: relative;
    z-index: 1;
}

.nrd-logo-mark {
    align-items: center;
    background: #fff;
    border: 1px solid rgba(13, 118, 103, 0.18);
    border-radius: 8px;
    display: inline-flex;
    height: 90px;
    justify-content: center;
    min-width: 170px;
    padding: 12px 16px;
    box-shadow: 0 18px 42px rgba(8, 58, 122, 0.12);
}

.nrd-logo-mark img {
    display: block;
    height: 100%;
    max-width: 150px;
    object-fit: contain;
    width: auto;
}

.nrd-eyebrow {
    color: var(--nrd-primary);
    font-size: 14px;
    font-weight: 800;
    margin: 0 0 4px;
    text-transform: uppercase;
}

.nrd-shell h1,
.nrd-shell h2,
.nrd-shell h3,
.nrd-shell p {
    margin-top: 0;
}

.nrd-shell h1 {
    color: #071b46;
    font-size: clamp(36px, 5vw, 58px);
    line-height: 1.05;
    margin-bottom: 0;
}

.nrd-hero-copy {
    color: var(--nrd-muted);
    font-size: 18px;
    line-height: 1.6;
    margin: 18px 0 0;
    max-width: 720px;
    position: relative;
    z-index: 1;
}

.nrd-form {
    display: grid;
    gap: 24px;
}

.nrd-form-section,
.nrd-empty {
    background: var(--nrd-surface);
    border: 1px solid var(--nrd-line);
    border-radius: 12px;
    padding: 28px;
    box-shadow: 0 22px 54px rgba(8, 58, 122, 0.09);
}

.nrd-accent-creative {
    border-left: 5px solid var(--nrd-creative);
}

.nrd-accent-device {
    border-left: 5px solid var(--nrd-device);
}

.nrd-accent-portal {
    border-left: 5px solid var(--nrd-portal);
}

.nrd-accent-email {
    border-left: 5px solid var(--nrd-email);
}

.nrd-accent-general {
    border-left: 5px solid var(--nrd-general);
}

.nrd-section-heading {
    align-items: center;
    display: flex;
    gap: 16px;
    margin-bottom: 26px;
}

.nrd-section-heading svg,
.nrd-card-icon svg,
.nrd-submit svg,
.nrd-filter-button svg,
.nrd-view-button svg,
.nrd-modal-close svg,
.nrd-upload svg,
.nrd-notice svg,
.nrd-inline-button svg {
    fill: none;
    flex: 0 0 auto;
    height: 24px;
    stroke: currentColor;
    stroke-linecap: round;
    stroke-linejoin: round;
    stroke-width: 1.8;
    width: 24px;
}

.nrd-section-heading > svg {
    background: linear-gradient(135deg, #edf6ff 0%, #ffffff 100%);
    border: 1px solid #cfe1fb;
    border-radius: 12px;
    color: var(--nrd-primary);
    height: 48px;
    padding: 10px;
    width: 48px;
}

.nrd-section-heading h2 {
    color: #071b46;
    font-size: 26px;
    line-height: 1.25;
    margin-bottom: 4px;
}

.nrd-section-heading p {
    color: var(--nrd-muted);
    font-size: 15px;
    line-height: 1.45;
    margin-bottom: 0;
}

.nrd-grid-two {
    display: grid;
    gap: 16px;
    grid-template-columns: repeat(2, minmax(0, 1fr));
}

.nrd-field {
    display: grid;
    gap: 7px;
}

.nrd-field-wide {
    grid-column: 1 / -1;
}

.nrd-field span,
.nrd-admin-box label span {
    color: var(--nrd-ink);
    font-size: 13px;
    font-weight: 800;
}

.nrd-field strong {
    color: var(--nrd-error);
}

.nrd-field input,
.nrd-field select,
.nrd-field textarea,
.nrd-admin-box input,
.nrd-admin-box select,
.nrd-admin-box textarea {
    background: #fff;
    border: 1px solid #ccd9ea;
    border-radius: 10px;
    color: var(--nrd-ink);
    font: inherit;
    min-height: 56px;
    padding: 14px 16px;
    width: 100%;
}

.nrd-field textarea,
.nrd-admin-box textarea {
    line-height: 1.5;
    resize: vertical;
}

.nrd-field input:focus,
.nrd-field select:focus,
.nrd-field textarea:focus,
.nrd-admin-box input:focus,
.nrd-admin-box select:focus,
.nrd-admin-box textarea:focus {
    border-color: var(--nrd-primary);
    box-shadow: 0 0 0 4px rgba(8, 119, 237, 0.14);
    outline: none;
}

.nrd-category-grid {
    display: grid;
    gap: 18px;
    grid-template-columns: repeat(5, minmax(0, 1fr));
    margin-top: 22px;
}

.nrd-category-card {
    align-items: flex-start;
    background: #fff;
    border: 1px solid var(--nrd-line);
    border-radius: 10px;
    color: var(--nrd-ink);
    cursor: pointer;
    display: grid;
    gap: 14px;
    min-height: 188px;
    padding: 22px 20px;
    text-align: left;
    transition: border-color 0.18s ease, box-shadow 0.18s ease, transform 0.18s ease;
}

.nrd-category-card:hover,
.nrd-category-card.is-active {
    border-color: var(--nrd-primary);
    box-shadow: 0 20px 42px rgba(8, 119, 237, 0.16);
    transform: translateY(-1px);
}

.nrd-card-icon {
    align-items: center;
    background: #eef6ff;
    border: 1px solid #d5e8ff;
    border-radius: 11px;
    color: var(--nrd-primary);
    display: inline-flex;
    height: 50px;
    justify-content: center;
    width: 50px;
}

.nrd-card-title {
    color: #071b46;
    font-size: 18px;
    font-weight: 850;
    line-height: 1.25;
}

.nrd-card-copy {
    color: var(--nrd-muted);
    font-size: 14px;
    line-height: 1.55;
}

.nrd-upload {
    align-items: center;
    background: #f6faff;
    border: 1px dashed #abcdf8;
    border-radius: 12px;
    cursor: pointer;
    display: flex;
    gap: 14px;
    margin-top: 16px;
    padding: 16px;
}

.nrd-upload input {
    height: 1px;
    opacity: 0;
    overflow: hidden;
    position: absolute;
    width: 1px;
}

.nrd-upload-icon {
    align-items: center;
    background: #fff;
    border: 1px solid var(--nrd-line);
    border-radius: 11px;
    color: var(--nrd-primary);
    display: inline-flex;
    height: 44px;
    justify-content: center;
    width: 44px;
}

.nrd-upload strong,
.nrd-upload small {
    display: block;
}

.nrd-upload small {
    color: var(--nrd-muted);
    margin-top: 3px;
}

.nrd-file-list {
    color: var(--nrd-muted);
    display: grid;
    font-size: 13px;
    gap: 4px;
    margin-top: 10px;
}

.nrd-actions {
    display: flex;
    justify-content: flex-end;
}

.nrd-submission-actions {
    align-items: center;
    background: var(--nrd-surface);
    border: 1px solid var(--nrd-line);
    border-radius: var(--nrd-radius);
    box-shadow: 0 10px 28px rgba(20, 33, 31, 0.055);
    display: flex;
    flex-wrap: wrap;
    gap: 12px;
    padding: 18px;
}

.nrd-submit,
.nrd-filter-button,
.nrd-admin-link,
.nrd-view-button {
    align-items: center;
    background: var(--nrd-primary);
    border: 0;
    border-radius: 10px;
    color: #fff;
    cursor: pointer;
    display: inline-flex;
    font-weight: 850;
    gap: 8px;
    justify-content: center;
    box-shadow: 0 14px 28px rgba(8, 74, 157, 0.18);
    min-height: 52px;
    padding: 14px 20px;
    text-decoration: none;
}

.nrd-submit:hover,
.nrd-filter-button:hover,
.nrd-admin-link:hover,
.nrd-view-button:hover {
    background: var(--nrd-primary-dark);
    color: #fff;
}

.nrd-notice {
    align-items: flex-start;
    border-radius: var(--nrd-radius);
    display: flex;
    gap: 12px;
    margin-bottom: 18px;
    padding: 14px 16px;
}

.nrd-notice p {
    margin: 4px 0 0;
}

.nrd-notice-success {
    background: #eefaf6;
    border: 1px solid #bce3d6;
    color: #0c5f4f;
}

.nrd-request-number {
    background: #fff;
    border: 1px solid #bce3d6;
    border-radius: 7px;
    color: var(--nrd-primary-dark);
    display: inline-flex;
    font-size: 18px;
    letter-spacing: 0;
    margin-left: 6px;
    padding: 5px 9px;
}

.nrd-notice-error {
    background: #fff1f0;
    border: 1px solid #ffc9c4;
    color: var(--nrd-error);
}

.nrd-stats {
    display: grid;
    gap: 14px;
    grid-template-columns: repeat(5, minmax(0, 1fr));
    margin-bottom: 18px;
}

.nrd-stat {
    background: linear-gradient(135deg, #ffffff 0%, #f6faff 100%);
    border: 1px solid var(--nrd-line);
    border-radius: 12px;
    display: grid;
    gap: 6px;
    box-shadow: 0 16px 34px rgba(8, 58, 122, 0.08);
    padding: 20px;
}

.nrd-stat span {
    color: var(--nrd-muted);
    font-size: 13px;
    font-weight: 750;
}

.nrd-stat strong {
    color: #071b46;
    font-size: 36px;
    line-height: 1;
}

.nrd-dashboard-filters {
    align-items: end;
    background: var(--nrd-surface);
    border: 1px solid var(--nrd-line);
    border-radius: 12px;
    display: grid;
    gap: 12px;
    grid-template-columns: repeat(3, minmax(0, 1fr)) auto;
    margin-bottom: 18px;
    box-shadow: 0 16px 34px rgba(8, 58, 122, 0.07);
    padding: 18px;
}

.nrd-ticket-list {
    display: grid;
    gap: 12px;
}

.nrd-ticket-card {
    align-items: center;
    background: var(--nrd-surface);
    border: 1px solid var(--nrd-line);
    border-radius: 12px;
    display: grid;
    gap: 16px;
    grid-template-columns: minmax(0, 1fr) auto;
    box-shadow: 0 14px 34px rgba(8, 58, 122, 0.07);
    padding: 20px;
}

.nrd-ticket-number {
    color: var(--nrd-primary-dark);
    font-size: 12px;
    font-weight: 850;
}

.nrd-ticket-main h2 {
    color: #071b46;
    font-size: 19px;
    line-height: 1.3;
    margin: 4px 0 6px;
}

.nrd-ticket-main p {
    color: var(--nrd-muted);
    line-height: 1.45;
    margin-bottom: 0;
}

.nrd-ticket-meta {
    align-items: center;
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    justify-content: flex-end;
    max-width: 440px;
}

.nrd-ticket-meta-left {
    justify-content: flex-start;
    max-width: none;
}

.nrd-modal-open {
    overflow: hidden;
}

.nrd-modal[hidden] {
    display: none;
}

.nrd-modal {
    align-items: center;
    display: flex;
    inset: 0;
    justify-content: center;
    padding: 20px;
    position: fixed;
    z-index: 99999;
}

.nrd-modal-backdrop {
    background: rgba(10, 18, 16, 0.58);
    inset: 0;
    position: absolute;
}

.nrd-modal-dialog {
    background: #fff;
    border: 1px solid rgba(255, 255, 255, 0.55);
    border-radius: 8px;
    box-shadow: 0 28px 80px rgba(0, 0, 0, 0.28);
    max-height: min(86vh, 820px);
    max-width: 980px;
    overflow: auto;
    padding: 24px;
    position: relative;
    width: min(980px, 100%);
}

.nrd-modal-close {
    align-items: center;
    background: #f5f7f5;
    border: 1px solid var(--nrd-line);
    border-radius: 7px;
    color: var(--nrd-ink);
    cursor: pointer;
    display: inline-flex;
    height: 40px;
    justify-content: center;
    padding: 0;
    position: absolute;
    right: 16px;
    top: 16px;
    width: 40px;
}

.nrd-modal-header {
    border-bottom: 1px solid var(--nrd-line);
    margin-bottom: 18px;
    padding: 0 48px 18px 0;
}

.nrd-modal-header h2 {
    font-size: 24px;
    line-height: 1.25;
    margin: 4px 0 12px;
}

.nrd-modal-body {
    display: grid;
    gap: 18px;
}

.nrd-modal-section {
    background: var(--nrd-soft);
    border: 1px solid var(--nrd-line);
    border-radius: 8px;
    padding: 16px;
}

.nrd-modal-section h3,
.nrd-status-form h3 {
    font-size: 16px;
    margin-bottom: 8px;
}

.nrd-modal-section p {
    color: var(--nrd-ink);
    line-height: 1.55;
    margin-bottom: 0;
}

.nrd-thankyou-dialog {
    max-width: 560px;
    overflow: visible;
    padding: 34px;
    text-align: center;
}

.nrd-thankyou-icon {
    align-items: center;
    background: #eefaf6;
    border: 1px solid #bce3d6;
    border-radius: 50%;
    color: var(--nrd-primary);
    display: inline-flex;
    height: 72px;
    justify-content: center;
    margin-bottom: 18px;
    width: 72px;
}

.nrd-thankyou-icon svg {
    fill: none;
    height: 38px;
    stroke: currentColor;
    stroke-linecap: round;
    stroke-linejoin: round;
    stroke-width: 2.3;
    width: 38px;
}

.nrd-thankyou-kicker {
    color: var(--nrd-primary-dark);
    font-size: 14px;
    font-weight: 850;
    letter-spacing: 0;
    margin-bottom: 8px;
    text-transform: uppercase;
}

.nrd-thankyou-dialog h2 {
    color: var(--nrd-ink);
    font-size: clamp(30px, 4vw, 42px);
    line-height: 1.05;
    margin-bottom: 12px;
}

.nrd-thankyou-dialog p {
    color: var(--nrd-muted);
    font-size: 16px;
    line-height: 1.55;
    margin-bottom: 18px;
}

.nrd-thankyou-number {
    align-items: center;
    background: var(--nrd-soft);
    border: 1px solid var(--nrd-line);
    border-radius: 8px;
    display: inline-flex;
    flex-wrap: wrap;
    gap: 10px;
    justify-content: center;
    margin: 2px 0 22px;
    padding: 12px 14px;
}

.nrd-thankyou-number span {
    color: var(--nrd-muted);
    font-size: 13px;
    font-weight: 850;
    text-transform: uppercase;
}

.nrd-thankyou-button {
    min-width: 150px;
}

.nrd-modal-grid {
    display: grid;
    gap: 16px;
    grid-template-columns: repeat(2, minmax(0, 1fr));
}

.nrd-attachment-chips {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
}

.nrd-attachment-chips a {
    background: #fff;
    border: 1px solid var(--nrd-line);
    border-radius: 999px;
    color: var(--nrd-primary-dark);
    font-size: 13px;
    font-weight: 800;
    padding: 8px 10px;
    text-decoration: none;
}

.nrd-status-form {
    background: #fbfcfb;
    border: 1px solid var(--nrd-line);
    border-left: 5px solid var(--nrd-primary);
    border-radius: 8px;
    display: grid;
    gap: 14px;
    padding: 16px;
}

.nrd-status-submit {
    justify-self: start;
}

.nrd-pill {
    background: var(--nrd-soft);
    border: 1px solid var(--nrd-line);
    border-radius: 999px;
    color: var(--nrd-ink);
    display: inline-flex;
    font-size: 12px;
    font-weight: 800;
    line-height: 1;
    padding: 9px 11px;
}

.nrd-company-pill {
    background: #fdf8eb;
    border-color: #e3c98e;
    color: #74511a;
}

.nrd-status-open {
    background: #fff8eb;
    border-color: #f5d08a;
    color: #8a4b00;
}

.nrd-status-working,
.nrd-status-in_progress {
    background: #edf6ff;
    border-color: #a5d1ff;
    color: #084a9d;
}

.nrd-status-waiting {
    background: #f4f0ff;
    border-color: #c6b6f4;
    color: #4b35a4;
}

.nrd-status-completed,
.nrd-status-resolved {
    background: #edfdf4;
    border-color: #92d3ad;
    color: #0f6b35;
}

.nrd-status-closed {
    background: #f3f5f7;
    border-color: #b9c0c7;
    color: #374151;
}

.nrd-date {
    color: var(--nrd-muted);
    font-size: 12px;
    font-weight: 700;
}

.nrd-empty {
    text-align: center;
}

.nrd-inline-button {
    margin-top: 8px;
}

.nrd-admin-box {
    color: var(--nrd-ink);
}

.nrd-admin-grid {
    display: grid;
    gap: 14px;
    grid-template-columns: repeat(2, minmax(0, 1fr));
}

.nrd-admin-box label {
    display: grid;
    gap: 6px;
}

.nrd-detail-list {
    border: 1px solid var(--nrd-line);
    border-radius: var(--nrd-radius);
    display: grid;
    grid-template-columns: 220px minmax(0, 1fr);
    margin: 0 0 18px;
    overflow: hidden;
}

.nrd-detail-list dt,
.nrd-detail-list dd {
    border-bottom: 1px solid var(--nrd-line);
    margin: 0;
    padding: 10px 12px;
}

.nrd-detail-list dt {
    background: var(--nrd-soft);
    font-weight: 800;
}

.nrd-detail-list dd {
    background: #fff;
}

.nrd-attachment-list {
    margin-bottom: 0;
}

.nrd-admin-cards {
    display: grid;
    gap: 16px;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    margin-top: 16px;
}

.nrd-admin-card {
    background: #fff;
    border: 1px solid #dcdcde;
    border-radius: 8px;
    padding: 18px;
}

@media (max-width: 980px) {
    .nrd-preloader {
        padding: 28px 18px;
    }

    .nrd-preloader-main {
        margin-bottom: 180px;
    }

    .nrd-preloader-logo {
        margin-bottom: 36px;
        max-width: min(340px, 78vw);
    }

    .nrd-preloader-features {
        bottom: 28px;
        gap: 18px;
        grid-template-columns: repeat(2, minmax(0, 1fr));
        width: min(720px, calc(100% - 32px));
    }

    .nrd-preloader-wave {
        height: 520px;
        width: 520px;
    }

    .nrd-preloader-wave-left {
        left: -300px;
    }

    .nrd-preloader-wave-right {
        right: -300px;
    }

    .nrd-category-grid {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .nrd-stats {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .nrd-ticket-card {
        grid-template-columns: 1fr;
    }

    .nrd-ticket-meta {
        justify-content: flex-start;
        max-width: none;
    }

    .nrd-modal-grid {
        grid-template-columns: 1fr;
    }
}

@media (max-width: 720px) {
    .nrd-preloader {
        min-height: 100svh;
        padding: 22px 14px;
    }

    .nrd-preloader-main {
        margin-bottom: 172px;
    }

    .nrd-preloader-logo {
        margin-bottom: 28px;
        max-width: min(270px, 78vw);
    }

    .nrd-preloader-kicker {
        font-size: 28px;
    }

    .nrd-preloader h2 {
        font-size: 58px;
        margin-bottom: 18px;
    }

    .nrd-preloader-copy {
        font-size: 17px;
        margin-bottom: 32px;
    }

    .nrd-preloader-bar {
        height: 16px;
        margin-bottom: 14px;
        width: min(340px, 82vw);
    }

    .nrd-preloader-loading {
        font-size: 20px;
    }

    .nrd-preloader-features {
        gap: 10px;
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .nrd-preloader-feature {
        gap: 3px 8px;
        grid-template-columns: 42px minmax(0, 1fr);
    }

    .nrd-preloader-feature span {
        height: 42px;
        width: 42px;
    }

    .nrd-preloader-feature svg {
        height: 24px;
        width: 24px;
    }

    .nrd-preloader-feature strong {
        font-size: 12px;
    }

    .nrd-preloader-feature small {
        font-size: 11px;
    }

    .nrd-preloader-tiles,
    .nrd-preloader-wave {
        display: none;
    }

    .nrd-shell {
        padding: 14px;
    }

    .nrd-hero,
    .nrd-form-section,
    .nrd-empty {
        padding: 18px;
    }

    .nrd-brand {
        align-items: flex-start;
        gap: 12px;
    }

    .nrd-logo-mark {
        height: 54px;
        min-width: 104px;
        padding: 7px 8px;
    }

    .nrd-shell h1 {
        font-size: 30px;
    }

    .nrd-hero-copy {
        font-size: 15px;
    }

    .nrd-grid-two,
    .nrd-dashboard-filters,
    .nrd-admin-grid,
    .nrd-admin-cards {
        grid-template-columns: 1fr;
    }

    .nrd-category-grid {
        grid-template-columns: 1fr;
    }

    .nrd-category-card {
        min-height: auto;
    }

    .nrd-actions,
    .nrd-filter-button,
    .nrd-submit,
    .nrd-view-button {
        width: 100%;
    }

    .nrd-modal {
        align-items: stretch;
        padding: 10px;
    }

    .nrd-modal-dialog {
        max-height: calc(100vh - 20px);
        padding: 18px;
    }

    .nrd-modal-header {
        padding-right: 42px;
    }

    .nrd-thankyou-dialog {
        padding: 28px 18px;
    }

    .nrd-thankyou-number,
    .nrd-thankyou-button {
        width: 100%;
    }

    .nrd-status-submit {
        justify-self: stretch;
    }

    .nrd-upload {
        align-items: flex-start;
    }

    .nrd-stats {
        grid-template-columns: 1fr;
    }

    .nrd-detail-list {
        grid-template-columns: 1fr;
    }

    .nrd-detail-list dt {
        border-bottom: 0;
    }
}